aside

Been reading some business-advice books lately; lots of quotable stuff out there.

This bit is widely applicable, from Getting To Yes:

As a negotiator, you will almost always want to look for solutions that will leave the other side satisfied as well ... An outcome in which the other side gets absolutely nothing is worse for you than one which leaves them mollified. In almost every case, your satisfaction depends to a degree on making the other side sufficiently content with an agreement to want to live up to it.

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